Your Satisfaction, Our Priority
A Warm Welcome To Returns & Refunds Policy
We facilitate hassle-free returns within 7 days from the date of order delivery. If you wish to return a product, kindly bear the return shipping costs. Once the returned product reaches us safely, we will promptly initiate the refund process.
Damaged or Broken Products:
If the product that you ordered comes to your broken or damaged then the following options are available:
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Replacement
You have the choice to receive a replacement product.
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Refund
Refund
To fasten the refund process, we kindly request your cooperation with the following steps:
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External Damage
If the parcel does have external damage, we urge you to click photographs of the packaging before opening it.
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Prompt Unboxing
We require you to open the parcel within 3 days of delivery. This is crucial to promptly notify the shipping company about any damage. Claims cannot be made beyond this period.
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Reporting Damage
In case of receiving a broken product, please promptly email info@vedantartisans.com and notify us by attaching relevant photographs.
Further, we may need some additional information to process and approve the refund claim. As requested, you will be required to provide such details upon their inquiry. Once the refund claim is settled, we will promptly notify you via email.
Your satisfaction is our priority, and we are dedicated to ensuring a smooth and efficient resolution for any issue you may encounter.
